24-7 HELP DESK SUPPORT
NJ Technology’s help desk services rich knowledge base allows our team to resolve the majority of issues in less than 30 minutes.
Our certified team of technical experts are ready to resolve issues with your computer, business apps, mobile, tablet or peripheral. Our subscription-based model offers businesses top-quality help desk services for a predictable monthly cost.
- Courteous and professional
- 80% of problems resolved remotely
- Enterprise application support
- 24-7 Live support
- Fixed cost packages
- US-Based team
SECaaS – SECURITY as a SERVICE
If you do not keep up with IT changes, it can create risks for your business. QuickBooks,
document management, billing contacts and more have created an even greater reliance
on IT infrastructure security, performance and reliability.
To immediately close all gaps, you can add NJ Technology SECaaS as a layer of security between your existing infrastructure and the Internet. Due to the fact that we provide
endpoint security for your firm, you no longer have to purchase it separately. It’s included in our SECaaS solution.
We Protect Your Business 24-7
- Anti malware and spyware
- Real time protection
- A complete managed security solution
IT in a Box comes with three Office 365 products. This complete, intelligent solution,
powered by Office 365 and Windows 10 empowers your team, safeguards your business, and simplifies IT management. What do you get?
- SharePoint for collaboration
- Microsoft Suite
- One Drive for storage
- 24-7 support with guaranteed response times
- Office 365 training portal
- Fixed cost plans
Have us set up the Office 365 package for your business. Save yourself the expense and
headache of costly onsite infrastructure and maintaining an onsite IT department with our managed cloud services.
OFFICE 365 ADMINISTRATION
Our Microsoft professionals are available 24-7 to resolve your Office 365 issues. We
take care of issues related to outlook 365 and the Microsoft suite. Our team has solved thousands of Microsoft product issues and we are ready to support and resolve your technical problems. Below is a short list of the administration we provide on a daily basis.
- Licensing audit
- Mobile configuration
- Password reset
- Policy management
- Outlook configuration
- User group management
Have us manage Office 365 for your business. Save yourself the expense and headache of costly onsite infrastructure and maintaining an onsite IT department with our managed cloud services.
With NJ Technology’s Managed IT's Firewall Solutions, you can have precise control over the sites your users can visit and keep productivity up and promote a safe, appropriate work environment without bogging down user workstations.
Our team can implement security strategies to:
- Add an extra layer of protection
- Block unauthorized access to your network
- Defend against viruses/ransomware/malware
- Prevent access to high risk sites
- 24-7 maintenance and monitoring
Communication is the lifeblood of any business. Our technicians are here to resolve
issues with your PBX or VoIP solution.
Our network of technicians are ready to handle all types of Telecom and VoIP issues, including:
- Password resets
- Resolve voice mail issues
- Provide feature support
- Call forwarding